Shipping and Returns

Package Shipping

Delivery Times

    • For shipments to mainland Spain, the estimated delivery time is 1 to 2 business days. Orders placed before 2:00 PM are processed and shipped the same day; orders placed after that time will be processed on the next business day.

    • Shipments to the Balearic Islands have an estimated delivery time of 2 to 3 business days.

  • Shipments are made from Monday to Friday, excluding national and local holidays.

Payment Confirmation and Order Preparation

    • Delivery times begin counting from the payment confirmation of your order.

    • For card payments, confirmation is immediate (for orders placed before 2:00 PM).

    • In the case of payment by bank transfer, the order will be prepared once the payment has been received in our account. If you wish to speed up the process, you may send us proof of the bank transfer.

Notes on Products and Shipping

  • For some products, delivery times may vary. In these cases, the specific delivery time will be clearly indicated on the product page.
  • If your order contains products with different delivery times, we may ship them in separate packages, at no additional shipping cost to you.

Shipping Costs

  • For orders over €150 (excluding taxes) delivered within mainland Spain, shipping will be free of charge. Standard shipping costs are €6 + VAT (mainland Spain).

The indicated delivery times are approximate and may be affected by circumstances beyond the control of Bodegas Casajuana (transport incidents, weather conditions, high-demand periods, etc.).

  • The dimensions of the shipping box are 23 cm x 15 cm x 30 cm. Its weight ranges between 2–3 kg.

Tips for Receiving Your Order

    • If your order does not arrive within the estimated time, please contact us through our contact page (click here), indicating your order number so we can review the issue.

    • Check the number of packages delivered by the carrier and make sure it matches the information stated on the delivery note.

    • Do not accept packages that are open, broken, or visibly damaged. Record the issue on the carrier’s delivery note and notify us as soon as possible.

  • Check the merchandise received after delivery. You have 15 days to notify us of any issue, claim, or return request in accordance with our returns policy.

If you do not receive our usual communications or promotions and would like to, please contact us. We appreciate your cooperation in helping us improve our service.